MAIN TANK

PRIVACY POLICY

Last Modified on October 29, 2024

Please read this privacy policy carefully, as it contains important information on who we are, how and why we collect, store, use, and share personal information, your rights in relation to your personal information and on how to contact us and supervisory authorities if you have a complaint.

1. Who we are

Main Tank Software LLC (“Main Tank,” “We,” or “Us”) collects, uses, and is responsible for certain personal information about you, in providing you with the “Hexemon” video game software and the “Dragon Saddle Melee” video game software, including the website located at http://www.maintanksoftware.com/ (collectively, the “Service”).

For those in the European Union, we are regulated under the General Data Protection Regulation which applies across the European Union (including in the United Kingdom) and we are responsible as a controller of that personal information for the purposes of those laws.

2. The personal information we collect and use

Information collected by us: In providing the Service, we collect the following personal information either automatically or when you voluntarily provide it to us:

Type of data collected	Examples of the data collected	How we use the data	Our legal basis for collecting the data
Contact Information	Your name, email address, and Steam user info	To contact you about technical and customer support issues, marketing and promotional emails, and other communication	To fulfill a contract with you, under GDPR Art. 6 (1) (b).
Technical Information	Your IP address, network hardware address, and Unity device identifier	Creating and managing servers and client connections for multiplayer games. Preventing cheating and other malicious activity.	To fulfill a contract with you, under GDPR Art. 6 (1) (b).
Gameplay Information	Gameplay-related data, such as game length, how often a player dies, and how often certain units are built and other in-game actions are taken	Analyzing in-game player behavior in order to improve and balance the Service	To fulfill a contract with you, under GDPR Art. 6 (1) (b).
Analytic Information	Performance-related information about the Service, such as errors and crashes, as well as device-related information relevant to analyzing Service performance.	Analyzing the Service's technical performance, optimizing the Service and correcting errors and bugs	To fulfill a contract with you, under GDPR Art. 6 (1) (b).

Information shared with us: In operating the Service, we may require you to connect an account from a third-party platform, such as Steam, itch.io, Discord, or Epic Games Store. This third party may share certain contact and account information with us, as well as information about any Service-related purchases you’ve made through that platform. The legal basis for collecting this information is to fulfill a contract with you, under GDPR Art. 6 (1) (b).

Who we share your personal information with: We share your personal information with certain third parties in operating the Service. This enables us to provide you with the Service in the optimal way.

Some of those third-party recipients may be based outside the European Economic Area — for further information, including how we safeguard your personal data when this occurs, see their individual privacy policies linked to above and the section entitled “Transfer of your Information out of the EEA,” below.

We share your personal information with third parties for technical analysis and marketing purposes, including but not limited to the following third parties:

Reason for sharing

What information is being shared?

Who is it being shared with?

The third party’s privacy policy

Gameplay Analytics and Performance Analysis

Gameplay Information and Analytic Information

· Firebase

· Unity Analytics

· Backtrace

· Playfab

Firebase: https://policies.google.com/privacy?hl=en

Unity Analytics: https://unity3d.com/legal/privacy-policy

Backtrace: https://saucelabs.com/doc/privacy-policy

Playfab: https://playfab.com/privacy-terms/

In addition to the above, we will also share your personal information if we have a good faith belief that (i) access, use, preservation or disclosure of such information is reasonably necessary to satisfy any applicable law, regulation, legal process, such as a court order or subpoena, or a request by law enforcement or governmental authorities, (ii) the action is necessary to detect, prevent, or otherwise address fraud, security or technical issues associated with the Service, or (iii) the action is appropriate to protect Main Tank’s rights, property, or safety.

How long your personal information will be kept: We will keep your personal information for the length of time required to provide you with the Service, unless a longer retention period is required or permitted by law. Afterwards, we delete all aforementioned data in our possession within a reasonable timeframe. We do not verify the correctness of personal data that we collect or you provide.

Please note that some data may be retained, if necessary to resolve disputes, enforce our user agreements, and comply with technical and legal requirements and constraints related to the security, integrity, and operation of the Service.

Children’s Privacy: We do not knowingly collect any personal information from children under the age of 13, nor do we allow them to create accounts, sign up for newsletters, make purchases, or use the Service. In addition, we may limit how we collect, use, and store some of the information of EU users between 13 and 16. Main Tank takes children’s privacy seriously and encourages parents to play an active role in their children’s online experience at all times. We urge parents to instruct their children never to give out their real names, addresses, or phone numbers, without parental permission, when online. If you have any concerns about your child’s personal information, please contact us at support@maintanksoftware.com.

“Do Not Track” Signals: Because there’s not yet a consensus on how companies should respond to web browser-based or other “do not track” mechanisms yet, we do not respond to web browser-based do not track signals.

3. Transfer of your Information out of the EEA

Main Tank is based in the United States. No matter where you are located, you consent to the processing, transfer and storage of your information in and to the United States and other countries, in accordance with the privacy policies of third parties with whom we share your personal information. The laws of these countries governing data collection and use may not be as comprehensive or protective as the laws of the country where you live.

If you would like further information, please see “How to contact us” below.

4. EU Residents - Your Rights

Under the laws of the General Data Protection Regulation in the EEA, you have a number of important rights with regard to your personal data.

· By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. If we have asked for your consent to process your personal data, you may withdraw that consent at any time.

· If we are processing your personal data for reasons of consent or to fulfill a contract, you can ask us to give you a copy of the information in a machine-readable format so that you can transfer it to another provider.

· If we are processing your personal data for reasons of consent or legitimate interest, you can request that your data be erased.

· You have the right to ask us to stop using your information for a period of time, if you believe we are not doing so lawfully.

· Finally, in some circumstances, you can ask us not to reach decisions affecting you using automated processing or profiling.

If you would like to exercise any of those rights, please email us at support@maintanksoftware.com. We may ask for additional verification information, such as your username and other information required to be sure that you are the owner of that data.

5. Keeping your personal information secure

We have taken steps to put appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorized way.

For example, we limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorized manner. All data is stored by our server providers using industry-grade security measures, as well.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

6. Resolving Disputes

We hope that we can resolve any questions or concern you raise about our use of your personal information. Please contact us via the methods listed below in the section entitled “How to contact us” to let us know about any of your questions or concerns, and we will get back to you to resolve the issue.

If you are an EU citizen, the General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live, or where any alleged infringement of data protection laws occurred.

7. Changes to this Privacy Notice

This privacy notice was last updated on October 29, 2024.

We may update this privacy policy from time to time.

8. How to contact us

Please contact us if you have any questions about this privacy policy or the information we hold about you.

If you wish to contact us, you can do so by email to support@maintanksoftware.com or fill out a contact form on the Service.